Ratings and Reviews Write a review. Ensure it has Torx heads as the laptop base uses T-5 screws. Once the swelling was bad enough, it not only hindered the trackpad function but also posed a safety hazard. Sure enough this was the problem so I went and bought a replacement battery from an online seller. You may also like.

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Dell XPS 15 () Palmrest Touchpad Assembly – JK1FY | eBay

If you wish to replace the battery yourself, this post will show you how. Please share our article, every link counts! Skip to main content. But it continued to rise up ever so slowly, to the point I could no longer actually click the trackpad no matter how hard I pushed.

Users cannot just send in the battery alone but must ship the entire laptop xsp the provided box.

PSA | Dell offers to replace swelling XPS 15 9550 batteries for free, even if out-of-warranty

Show More Show Less. They mentioned that battery swelling causes the problem since the battery is directly under the trackpad. Customers who had the 84Wh battery have been constantly reporting on the Dell Support Forum as well as reddit about issues regarding the trackpad popping out and Dell not doing enough to find the root cause of the problem. touchhpad


The battery even came with a decent amount of charge! The lowest-priced item that has been used or worn previously. This item may be a floor model or store return that has been used. Dell Dynamic Power Policy: Richard Banks Do you want help with agility, architecure, devops, or team practices? Trending Price New. You may xpd like. You know; crumbs, food stuff, small creatures of the deep, children.

Looking online I found a few posts that described a similar problem. We also recommend that users contact the official support channels for getting their battery replaced and not rely on third-party vendors.

See details for description of any imperfections.

Once the swelling was bad enough, it not only hindered the trackpad function but also posed a safety hazard. Put the case back together and you should find your trackpad is almost as good as new.

I should point out the usual things: The price may be the seller’s own price elsewhere or another seller’s price. All up, it took me about 15 minutes to shutdown the laptop, open it up, replace the battery, take some photos and put it all back together.

Users 155 now reporting that Dell is now finally accepting out-of-warranty battery replacements for the XPS 15 See all 4 pre-owned listings.


Just as i hoped!

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I opened up the laptop and looked for myself. What does this price mean? Tochpad is the price excluding shipping and handling fees a seller has provided at which the same item, or one that is nearly identical to it, is touchpas offered for sale or has been offered for sale in the recent past.

The item may have some signs of cosmetic wear, but is fully operational and functions as intended. Now install the new battery.

In the interest of safety, we urge all notebook users to periodically check for any bulging near the battery area and immediately lodge a support ticket to get the battery replaced at the earliest. Feel free to compare drll old and new batteries to see just how bad the problem is.

Check the Dell Product Bulletin page and enter your service tag number to see if you can get a free replacement. The new battery is on the right!