There are 3 variations of the 3D driveguard hardware ID, and three separate drivers Sign in to vote. I am very happy to hear that the driver worked for your HP DV5! Friday, July 10, 2: It may take a few minutes, so be patient.

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HP Customer Support – Software and Driver Downloads

After I upgraded to Win10 I was updating several hardware drivers, and I encouterd one unknown device which I can not solve myself. There are 3 variations of the 3D driveguard hardware ID, and three separate drivers Hi Diederick, I am very glad this driver helped solve your unknown device issue!

This product detection tool installs software on your Microsoft Windows device that allows HP to detect and gather data about your HP and Compaq products to provide quick access to support information and solutions.

Didn’t find what you were looking for? Best regards, Geoffroy Hi You have the hardware ID for those devices, the next step is to contact HP support and they will be able to tell you which devices match those ID numbers.


Thanks for all the help! Message 4 of I didn’t think this would be relevant, but as the install wizard says something about the HP 3D Driveguard, I figured that that hardware change might actually be relevant. This topic has been locked due to inactivity zcpi a long period of time.

Let me know if it works for you! Enjoy your nice Acoi, those are cool machines!

Hi Steven, Thank you for your comment. Please help as I really want to get the right drivers for Windows 7 so my laptop will be in good shape. Hi I see the topic is pretty old but it was actual and useful for me as well.

This site uses cookies for analytics, personalized content and ads. Remove From My Forums. Or am I wrong here? Hi Fathi, You are very welcome!

I hope you enjoy your nice computer and that you have a great capi Thursday, July 9, 7: Hi everybody, I try to find a solution to install the right driver for those devices on a Windows 7 x64 build Hi Eugene, Thank you for your nice comment.


Thanks for the solution, it also solved the same problem I was having with the missing driver after installing Win 10 on my Pavilion Dv7. By using this site, you accept the Terms of Use and Rules of Participation.

J.D. Hodges

The solution for hpq is ftp: Hi Grace, Thank you for your kind comment. Select your operating system and versionChange Detected operating system: Message 6 of I am very glad this driver helped you. Thank you in advance for your help! Not sure which drivers to choose? If you have a question, please gp a new topic by clicking here.

ACPI/HPQ PCI Unknown Device Driver [solved]

I have the same question. Certainly, I am glad to help. Not an IT pro?